YY PH Privacy Policy – How We Protect Your Data

1. About This Privacy Policy

This Privacy Policy explains how YY PH ("we," "our," or "us") collects, stores, uses, and protects the personal information of everyone who visits or registers on the YY PH online betting platform at yyph.best. It applies to all services we offer, including online poker, sports betting (NBA, MMA, football), JILI slots, live casino, and promotions like our Refer a Friend programme.

We take your privacy seriously — hindi kami nagbibiro pagdating sa privacy mo. Our practices are aligned with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the implementing rules and regulations set by the National Privacy Commission (NPC). By using the YY PH platform, you acknowledge and consent to the practices described in this Privacy Policy.

2. Personal Data We Collect

When you register and interact with YY PH, we collect different categories of personal data depending on the activity. Here is a breakdown of what we typically hold:

We do not collect sensitive personal information such as your racial or ethnic origin, religious beliefs, or health data, unless required by law or with your explicit written consent.

3. How We Collect Your Data

YY PH collects personal data through several channels:

• Direct submission: Information you provide when you register, complete identity verification, make deposits or withdrawals, contact support, or participate in promotions.
• Automated collection: Technical and behavioural data gathered automatically through cookies, web beacons, and analytics tools as you navigate the Platform.
• Third-party sources: Identity verification partners, payment processors (e.g., GCash, Maya, bank networks), and fraud detection services may provide us with data related to your transactions.
• Referrals: If you were referred by another YY PH player through our Refer a Friend programme, we receive your contact details from that referral.

4. How We Use Your Personal Data

YY PH uses the data we collect for the following legitimate purposes:

• To create and manage your player account and verify your identity (KYC/AML compliance).
• To process your deposits and withdrawals in Philippine Peso (₱) via GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, BDO/BPI/UnionBank, and Visa/Mastercard.
• To personalise your experience on YY PH — showing you relevant games, betting markets, and promotions based on your activity.
• To send you account notifications, transaction confirmations, and service updates via email or SMS.
• To monitor your account for signs of problem gambling and enforce responsible gaming tools when appropriate.
• To detect, prevent, and investigate fraudulent activity, multi-accounting, and other prohibited conduct outlined in our Terms and Conditions.
• To comply with applicable Philippine laws, including anti-money laundering (AML) regulations and gaming authority requirements.
• To improve the Platform's performance, security, and user experience through analytics and feedback.

5. Sharing & Third-Party Disclosure

YY PH does not sell your personal data. We only share your information with third parties in the following circumstances:

• Payment Processors: We share necessary financial data with payment providers (GCash, Maya, GrabPay, InstaPay, partner banks) to process your transactions. These providers are bound by their own privacy policies and data security standards.
• Identity Verification Providers: We work with accredited KYC/AML service providers who assist us in verifying player identities. They handle your ID documents under strict data processing agreements.
• Regulatory and Law Enforcement Authorities: We are legally required to disclose personal data to Philippine gaming regulators, the NPC, the Anti-Money Laundering Council (AMLC), or law enforcement agencies when required by law or court order.
• Technology and Security Partners: Cloud hosting providers, fraud detection systems, and IT security vendors may process data on our behalf under strict data processing agreements (DPAs) that prohibit them from using your data for their own purposes.
• Business Transfers: In the unlikely event of a merger, acquisition, or asset sale involving YY PH, your personal data may be transferred to the acquiring entity, with prior notice provided to you.

All third parties we work with are contractually obligated to maintain the confidentiality and security of your personal data and to process it only for the specific purposes we authorise.

6. Cookies & Tracking Technologies

YY PH uses cookies and similar tracking technologies to operate and improve the Platform. Here's a quick overview of the types we use:

• Essential Cookies: Required for the Platform to function — keeping you logged in, remembering your session preferences, and ensuring secure transactions. You cannot opt out of these without affecting Platform functionality.
• Analytics Cookies: Help us understand how players navigate YY PH — which pages are visited most, how long sessions last, and where players drop off. This data is aggregated and anonymised.
• Functional Cookies: Remember your preferences such as language settings, preferred games, and responsible gaming limits you've set.
• Security Cookies: Used by our fraud detection systems to identify unusual login behaviour and protect your account from unauthorised access.

You can control or delete cookies through your browser settings. Note that disabling non-essential cookies may limit some features of the YY PH platform. We do not use advertising or retargeting cookies that track you across third-party websites.

7. Data Retention

We retain your personal data only for as long as necessary. The general retention periods we apply are:

• Active accounts: Personal and financial data is retained for the duration of your account plus a minimum of five (5) years after account closure, in line with Philippine AML and gaming regulatory requirements.
• Transaction records: Financial transaction logs are kept for a minimum of five years as required by the Anti-Money Laundering Act.
• Communication records: Support chat transcripts and email correspondence are retained for up to two years after the interaction is resolved.
• Technical/analytics data: Anonymised or aggregated analytics data may be retained indefinitely for platform improvement purposes.

After the applicable retention period, your data is securely deleted, destroyed, or irreversibly anonymised. You may request early deletion of your data by contacting our Data Protection Officer (see Section 12), subject to our legal retention obligations.

8. Security Measures

YY PH implements a layered approach to data security. Our measures include:

• 256-bit SSL/TLS Encryption: All data in transit between your device and our servers is encrypted using industry-standard protocols.
• Encrypted Data Storage: Sensitive personal and financial data stored on our servers is encrypted at rest.
• Access Controls: Role-based access controls ensure only authorised personnel can access player data, and all access is logged and audited.
• Two-Factor Authentication (2FA): Available for all player accounts and mandatory for internal staff systems.
• Regular Security Audits: Our systems undergo regular penetration testing and vulnerability assessments by independent security specialists.
• Incident Response Plan: We have a formal data breach response procedure. In the event of a breach affecting your personal data, we will notify you and the NPC within the required timeframe under RA 10173.

9. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by YY PH:

• Right to be Informed: You have the right to know what personal data we collect and how it is used — which is exactly what this Privacy Policy provides.
• Right to Access: You may request a copy of the personal data we hold about you at any time.
• Right to Correction: If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it.
• Right to Erasure (Right to be Forgotten): You may request deletion of your personal data, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request that we provide your data in a commonly used, machine-readable format.
• Right to Damages: You are entitled to compensation if your rights under RA 10173 are violated and you suffer damage as a result.

To exercise any of these rights, contact our Data Protection Officer at dpo@yyph.best. We will respond to all valid requests within 15 business days. We may ask you to verify your identity before processing your request.

10. Protection of Minors

YY PH is strictly for players aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. During registration, players are required to confirm their age and submit valid identification for KYC verification.

If we discover that a player has provided false age information and is under 21, the account will be immediately and permanently closed, all funds will be forfeited in accordance with our Terms and Conditions, and any personal data collected will be deleted from our systems.

If you believe a minor has registered on YY PH, please notify us immediately at support@yyph.best. We take underage gambling seriously and work closely with responsible gaming organisations to prevent it.

11. Changes to This Privacy Policy

YY PH may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, we will:

• Update the effective date at the top of this page.
• Send a notification to your registered email address describing the key changes.
• In some cases, ask for your renewed consent where required by law.

We recommend checking this page periodically so you're always up to date on how YY PH handles your personal information. Your continued use of the Platform after any changes take effect constitutes your acceptance of the updated Privacy Policy.

12. Contact Our Data Protection Officer

If you have any questions, concerns, or requests relating to your personal data and this Privacy Policy, please reach out to our designated Data Protection Officer (DPO):

• DPO Email: dpo@yyph.best
• General Support: support@yyph.best
• Live Chat: Available 24/7 through the chat icon on the Platform

We take all privacy-related enquiries seriously and aim to acknowledge your message within 48 hours. Formal data subject requests (access, correction, deletion) will be processed within 15 business days.

If you feel that YY PH has not adequately addressed your privacy concern, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.